Kids don’t come with an owner’s manual

You don’t have all the answers

It’s ok…you don’t have to.

Caring for children can be hard. Sometimes you need information, support…or just a listening ear.
Whether you are a stay-at-home parent, a professional caregiver, or a friend or relative helping out in an emergency, 1-800-CHILDREN is here for you.

Prevent Child Abuse Indiana’s 1-800-CHILDREN Helpline is an information and referral line for people who are concerned about the healthy development of children and the prevention of child abuse and neglect. Callers can talk to a trained individual who cares and wants to help.

Prevent Child Abuse Indiana has sponsored a telephone information line since the mid 1990s. Initially 1-800-CHILDREN (1-800-244-5373) was answered by PCA Indiana staff. Unfortunately, that limited the times we could answer the line to “office hours.” In 2008 we contracted with the Central Indiana 211 Center. All calls are now answered by highly trained information and referral specialists from the statewide Connect2Help™ 211 Center.

Connect2Help has a database of over 60,000 programs and services and can assist callers in finding the resources they need. The resource database is also posted online at “Search the 211 Database.” You will find a wealth of information about agencies, programs and services to meet a variety of needs.

The Helpline Is:

  •  Toll Free
  • A safe place to discuss options
  • Available 24/7
  • Professionally staffed
  • Bilingual (Spanish/English)
  • A source of information

The Helpline Is NOT:

  • A hotline or crisis line
  • A function of DCS
  • Where child abuse reports are taken

The Helpline Serves:

  • Parents
  • Grandparents
  • Foster Parents
  • Survivors of Abuse
  • Youth
  • Friends or Relatives
  • Crime Victims
  • Faith Communities

Professionals Why People Call:

  • Parenting support
  • Counseling and support groups
  • Referrals for legal needs
  • Grandparent issues
  • Child abuse and prevention information
  • Concern about well-being of a child or family member
  • Family violence concerns
  • Community resources for emergency assistance
  • Resources for special needs children